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Grab a copy of this wonderful Package and learn retain employees as long as you want by resolving their interpersonal conflicts between 2 or more employees!!!
Through this Management 3 CD Package, you will learn how to deal with various employee emotions, anger, frustration and upset at workplace effectively which is very critical to employee commitment, motivation and productivity.
You will also learn how to find a common ground for all 3 generations which are co-mingling in the workplace (Boomers, Gen-Xers and Millennials). How to keep all 3 generation engaged and motivated?
Along with all this, you will learn how to deliver performance-enhancing appraisal system so the employee appreciates your feedback and is motivated!
For just $225.00, you will get:
CD1 – How to Build an Effective - Yet Painless - Performance Appraisal System (Presented by Bill Repp)
- How to write a good appraisal — so the employee sees it as fair, objective and helpful.
- How to deliver four kinds of feedback — why two (silence and criticism) are harmful, and two (advice and reinforcement) are helpful.
- and much more…
CD2 – Simultaneously Managing Boomers, Gen-Xers and Millennials, Oh My! (Presented by Noelle Nelson, Ph.D)
- How to give clear direction
- How to give feedback that is frequent, specific, and targeted
- Recognition and rewards
- and much more…..
CD3 – Tears and Temper: How to Handle Employee Frustration and Anger Constructively for a
Thriving Workplace (Presented by Noelle Nelson, Ph.D)
- A master technique for diffusing employee frustration and upset in the here and now, without aggravating the situation
- 6 primary sources of negative employee emotion and how to mitigate them.
- and much more…
Don’t miss out on this great opportunity!
Order below or by calling 866-574-2876 Today!
Your Expert Speakers
Bill Repp is president of Working Best, and has extensive experience in creating and delivering programs in leadership, management, marketing, communication, team building, and business writing. He is a seasoned manager with more than 20 years' experience supervising people.
For 11 years, Repp taught week-long management leadership programs for Xerox. Dresser Rand sent him to England to train its European managers in how to present the TQM tools to their employees worldwide. More than 400 companies have sent employees to his programs. He’s taught courses in writing and business at Rochester Institute of Technology in Rochester, NY, and currently writes a weekly newspaper column, Working Best, published in 12 papers nationally.
Prentice-Hall published Repp's first book, Complete Handbook of Business English, and he wrote and published several more, including Why Give It Away When You Can Sell It? and How to Develop Your Business By Telephone. Repp has published more than 80 articles in publications such as AMA Management Review, The Toastmaster, Supervisory Management, Personnel Journal, and 20/20 Magazine. He appeared weekly on PM Magazine in Rochester as the “PM Magazine Tightwad” and was noted in USA Today and Reader's Digest for his unique approach to time management. Repp has a B.A. in English; an A.A.B. in classical languages from St. Bonaventure University; and an M.A. in Education from the University of Rochester. He is a member of the Society of American Magicians.
A trial consultant for more than 20 years, Noelle C. Nelson, Ph.D. is also an internationally respected psychologist, author and seminar leader.
Dr. Nelson has extensively studied how people think, make decisions and how they commit to those decisions. As a trial consultant, she helps both plaintiff's and defense attorneys enlist the cooperation of 12 perfect strangers (the jury) to get the results they want — all in the face of opposing counsel trying to convince the jury to come to the opposite decision. Since 2000 alone, she has helped win more than $500 million for her plaintiff clients. Her defense clients have saved hundreds of millions more.
Dr. Nelson authored A Winning Case (Prentice Hall) and Connecting with Your Client (American Bar Association) for the legal profession and has published more than 100 articles in legal publications on trial strategies, witness preparation, mock trials and the use of psychological and communication skills by attorneys. In Get Your Way (Prentice Hall), she explains how to use the persuasion techniques of successful trial attorneys in everyday situations. She also produced the highly acclaimed five-part video series "A Winning Case," and "How to Give a Good Deposition and Testify Well in Court."
Dr. Nelson conducts in-house seminars and often speaks before legal organizations, including bar associations, ATLA, ABOTA, Consumer Attorneys Association of Los Angeles, Practising Law Institute, Attorney General's Continuing Legal Education Conference and the Southern California Defense Counsel.
Dr. Nelson holds advanced degrees in clinical psychology from the United States International University (M.A., Ph.D.), and sociology degrees from the University of California at Los Angeles (B.A.) and the Sorbonne, Paris (Maitrise, Doctorat 3eme Cycle). She is a member of the American Psychological Association, American Society of Trial Consultants and Psy Chi (National Honors Society in Psychology).
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