Establish Quick Phone Rapport for a Stronger Bottom Line
DID YOU KNOW your staff's phone skills can make a huge
difference in your practice's ability to attract and retain business?
In this fast-paced teleconference, your staff will learn how to establish quick rapport and build lasting relationships with every caller - skills that lead directly to a stronger bottom line for your practice! In just one hour your staff will...
- Develop effective phone-answering and communication skills
- Find out how to decipher verbal "body language"
- Sharpen their listening skills
- Learn to handle difficult callers with confidence and poise
- Discover the keys to defusing explosive situations
- Master the best techniques for ending calls with overly talkative callers
- Get expert answers to your most challenging telephone management questions during the interactive Q&A portion of this teleconference.
The skills your staff will learn in this audioconference are guaranteed to return your modest training investment many times over...sign up today!!
About the Speaker
Register to attend online now!
Use this online form to register and receive your reference materials and information pack. Select items below and click ADD TO CART below to continue.