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Every employee has his own set of strengths and weaknesses. But what if the answer to building a stronger and more versatile employee isn't improving their weaknesses but learning to manage them accordingly?
In this conference you'll get answers to the difficult question, "When do I get rid of a teammate and how do I do it?" Discover when to work with an employee to correct weaknesses and improve job performance, and when it's better just to let him go.
Chuck Keenon explores how to make people more productive and where management has gone wrong in the past. You may be surprised at the direction Chuck takes in answering your questions.
Join us for this fascinating 60-minute audioconference that will give you the skills and techniques you need to answer the following questions:
- What is a weakness and how does it affect job performance?
- What is a strength and is it always beneficial to the team?
- How can I capitalize on both the strengths and weaknesses of my team?
- How can I utilize an employee's individual strengths and weaknesses to help him reach his goal?
- What is incompetence and how much of it should I tolerate before taking action?
- What effect does incompetence have on the team as a whole and is it worth trying to improve a single employee?
- How does a Servant Leader deal with this topic?
Plus: Ask your employee management questions in our live Q&A session -- it's like having a management expert right on site!
Whether you manage small or large numbers, this course will benefit you on a daily basis and give you a new management direction that will make your team into a real powerhouse.
Order Below or Call 800-477-4030 Today!
Your Expert Speaker
Chuck Keenon is an experienced management consultant and accounts receivable expert. He has 38 years experience in all areas of retail and commercial accounts receivable management. His experience also includes crises management consulting in numerous other industries. He has extensive experience with Collection call center management. Keenon’s experience includes strategic planning, budgeting, collector training and motivation, fraud prevention, skip-tracing techniques, systems planning and integration and corporate reorganizations.
During his career, Keenon has held senior management positions with Associates Commerce Solutions, First Nation Wide Bank, First National Bank of Chicago, SPS Payment Systems, Household Retail Services and WCI Financial Services.
Keenon has been and instructor for the Illinois Bankers Association, National Retail Merchants Association and the International Credit Association.
Keenon sat on the board of directors of the Mid American Credit Association and is a member of the American Collectors Association. Currently, Keenon is president of Keenon & Associates, Inc. a consulting company specializing in retail and commercial collection management and training.
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