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As much as we like to give people, particularly our own employees, the benefit of the doubt, some individuals are just tough to deal with personally or professionally.
Whether they’re insubordinate, “gossipy”, “unmanageable”, or just plain rude, such employees can become a cancer in the office and drag normally upbeat, productive co-workers down with them.
Fortunately, managing difficult employees is not complicated. It’s just hard work. They require constant attention in order to thrive. However, since you don’t have 8 hours every day to focus on a single employee, we’ll share key techniques for managing a difficult employee while still leaving you time to do your job!
Join employment and human resources specialist Hunter Lott as he presents a revealing one hour program focusing on how to manage difficult employees and get out of the “micro-managing” business.
Here's some of what you'll learn in this lively, eye-opening audio conference:
- Discover 2 questions that will help you understand the motivation of even the most incorrigible employee.
- The definition of insubordination/bullying and what you can do to stop it before it spreads.
- The secret triangulation technique for controlling workplace “gossip”.
- When is enough, enough? 3 clues employees give us that indicate the problem can’t be fixed.
- Control the whining, sighing, rolling of eyes, moaning, and constant complaining with an “ATTITUDE” policy that should be 50% of any employee’s job.
- And much more!
Plus: Get a chance to ask your own problem employee questions during the interactive Q&A session!
You're sure to walk away with extensive knowledge that could potentially save you valuable time and money dealing with the daily drama of a difficult employee.
Enroll now! Order below or call our customer service center at 800-477-4030.
Your Expert Speaker
Hunter Lott specializes in helping small business cope with HR regulations and compliance. He has presented to over 100,000 business owners and managers at all levels on topics such as hiring, firing, attitude, harassment, documentation and motivation.
Hunter is a partner in the Kansas City-based consulting firm HCap. He is the author of Please Sue Me-The Guide to Safe Hiring and Firing Practices for the Frontline Manager with a Short Attention Span and serves as frustration relief and HR support for time starved member companies with one person HR departments.
Hunter was an award-winning senior course leader for the American Management Association and is currently a contract trainer for Pinnacle Development Group, Alliance Consulting and the Human Resource Council. He was rated a “Top Ten” speaker for both the SHRM national convention in 2004 and for Vistage, a CEO membership organization, in 2005 and 2006. His client list includes Anheuser-Busch, FedEx Kinko’s, Carpet One, NexStar, Morton Buildings, The National Institutes of Health and Milton Hershey School.
Hunter attended Tulane University in New Orleans and graduated from Iowa State University. He is a member of the Society of Human Resource Management and the American Society for Training and Development.
Hunter Lott
2027 Hightop Place NE
Rochester, Mn. 55906
http://www.hunterlott.com/
507.993.1340
hire2fire@charter.net
Please Sue Me e-books can be purchased and downloaded at http://www.pleasesueme.com/ ($49 for PDF unlimited copies)
Annual memberships for Hunter24/7 start at $1000…Contact Hunter for more info.
Register to attend online now!
Use this online form to register and receive your reference materials and information pack. Select items below and click ADD TO CART below to continue.
